Please click here to download our terms and conditions.
Delivery Rates
Flat rate of £5.99 (exl. VAT) / £5.99 (incl. VAT) for mainland orders under £40.
Free Delivery for all mainland orders £40 (excl. VAT) and over.
Flat rate of £13.99 (exl. VAT) / £16.79 (incl. VAT) for Northern Ireland orders under £70.
Free Delivery for all Northern Ireland orders £70 (excl. VAT) and over.
Expected Delivery Time: 7-10 working days (any items not in stock will be put on back order and sent freight free when available).
Back Orders
Out of stock items will be placed on back order and dispatched freight free as soon as they are available. These items will not be invoiced until delivery. If you are not happy with the expected delivery date of any backordered items, you have the right to cancel these items.
Shortages
Please report any shortages within 48 hours of delivery.
Returns
Please click here for our refund policy.
Privacy Policy
Please click here to download our privacy policy.
Data Protection
This website is hosted by Shopify. For more information about how Shopify protects your personal information please read their Data Processing Addendum. You can also download Smart Kids UK Ltd Data Protection Policy.
Secure Payments
All credit transactions occur in a secure area, protecting you from loss or misuse of information.
International Customers
The following companies distribute our products:
| Australia & Asia: | Smart Kids Australia Pty Ltd | www.smartkids.com.au | |
| New Zealand: | Smart Kids NZ Ltd | www.smartkids.co.nz | |
| United Kingdom: | Smart Kids UK Ltd | www.smartkids.co.uk | |
| Malta: | Busy Brain Malta | ||
| Netherlands: | Leestotaal | ||
| Netherlands: | Eelke Verschuur | ||
| Ireland: | ABC School Supplies | ||
| Ireland: | Crafty Art Supplies | ||
| Ireland: | Demac Education | ||
| Ireland: | Michael Doherty Supplies |
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| Ireland: | Gill & Macmillan | www.gill.ie | |
| Ireland: | Outside the Box |
If you wish to order from outside the EU please email your order to sales@smartkids.co.uk and a quote with the freight cost will be sent to you.
In some countries you may be charged a local tax when the resources arrive at their destination. We are very sorry but these costs are out of our control and the customer will be responsible for the payment of these local charges.
Reviews
Many customers use our review feature to contact us if there is a problem with their order. If we solve the issue or if we consider the review is misleading or irrelevant to the product being reviewed we will not publish it.