Buying resources for your school? Use this guide to find information about invoice ordering, payment enquiries, delivery, VAT and catalogues, with links to our existing information pages.
Ordering for your school
Schools can pay on invoice or by credit card. For help placing a school order or arranging payment on invoice, contact sales@smartkids.co.uk or call 01488 644 644.
Payment terms and bank details
School invoice payment terms are 20 days end of month (EOM). For questions about your invoice or its payment due date, please contact our team.
Our Bank Account & VAT page provides our bank details, international payment details and company information. For questions about paying an invoice, contact our sales team.
VAT and supplier information
Supplier: Smart Kids UK Ltd. VAT registration number: 642564731. Company number: 03525873.
For supplier records and payment information, see Bank Account & VAT. If you need clarification about VAT on particular items or your invoice, please contact our team before ordering.
Delivery and back orders
Please confirm the delivery charge and any free-delivery threshold with our team before placing your order, as delivery information displayed elsewhere on our website differs.
Our Delivery Rates page gives an expected delivery time of 7–10 working days. Out-of-stock items are placed on back order and dispatched freight free when available; these items are not invoiced until delivery. Please contact us if an expected back-order date does not meet your school's needs.
Please report any shortages within 48 hours of delivery. Contact us before placing an order for delivery outside the UK: the delivery page records a suspension of non-UK orders. Its Christmas 2024 dates are historical and should not be used to plan a current order.
Catalogues
Visit Catalogue Request for catalogue information. The online edition linked there is labelled 2022–2023. Please contact our team to ask about the latest available catalogue or request a printed copy.
Order confirmation and help after ordering
If you need confirmation that your school order has been received, or need help with an order already submitted, contact our sales team. Please include any order reference you have so we can help identify your order.
The existing Trade Orders Thankyou and Trade Orders Confirmation pages remain available. For questions about your order status or payment, contact us directly.
Contact Smart Kids UK
Email: sales@smartkids.co.uk
Telephone: 01488 644 644
Smart Kids UK Ltd, 2 Station Road, Hungerford, Berks, RG17 0DY.